Business Letter Writing

BUSINESS LETTER WRITING

1.      what is business letter?

Business letter is a type of correspondence between companies or between companies and individuals, such as customers, clients, contractors or other outside parties.

2.       When do we use the business letter?

We usually use business letter when we will convey information, conclude transaction, creation of demand, expansions of business, placing order, etc.

3.       Who can submit the business letter?

The suppliers, debtors, creditors, customers and with other concerned parties to exchange information

4.       Where we can write name contact information in business letter?

We can write name and contact information under the closing.

5.       Why we must use active, rather than the passive voice in business letter?

Because, the active voice is much more effective in a business letter because it establishes a more assertive tone and the passive voice can make your writing seem dull or confusing.

6.      How do we write a business letter?

A business letter always contains afew standard parts:

a)       First, The date

b)      Second, Information about its sender and recipient

c)       Third, A salutation

d)      Fourth, 4 body consisting of a few concise paragraphs

e)       Fifth, A closing

f)       Sixth, The sender’s signature

g)      Seventh, The sender’s typed name, title, and contact information

h)      The last, A list of enclosures, if necessary 

example 3 country: 

INDONESIA

 INDIA

AMERIKA SERIKAT

Company, Inc.

123 Alphabet Drive

Los Angeles, California 90002

15 October 2016

Mr. John Doe

Customer Service Representative

Widgets Galore, Inc.

987 Widget Street

Miami, Florida 33111

Dear Mr. Doe:

I am writing you concerning a recent purchase of widgets. Approximately two weeks ago, on October 1, I ordered a total of 50 widgets for Company, Inc. via the Widgets Galore client webpage. I received an email notification two days later confirming the receipt of payment and the shipment of the widgets. According to your website, shipments should reach their destination within 3-5 business days of being sent, but I have yet to receive the widgets. Do you have any information on what may have happened to delay the shipment or where the shipment is currently?

I have worked with Widgets Galore, Inc. in the past and have the greatest confidence in your products and customer service. We need the shipment of widgets soon, however, and I hoped you might be able to provide me with an idea of when I can expect them. Thank you in advance for any help you might be able to offer.

Sincerely,

Sam Brown

Vice President of Company, Inc.

555-555-5555

s.brown@companyinc.com